Q&A: Coffee Subscription
When you sign up for a Coffee Subscription, you will receive the freshly roasted coffee of your choice on an ongoing basis, without having to reorder. It’s perfect if you drink coffee regularly at home and hate running out of your favorite blend! Plus, you save 10% on each order when you set up a subscription. Order it for yourself, or share the gift of delicious coffee with your friends and family. They will thank you every day.
Have questions on the details of how it works? Read on…
WHAT IS AVAILABLE AS A COFFEE SUBSCRIPTION?
All of our year-round varietals of coffee are available for subscription. Single-serve cups are also available by the box or by the case. Seasonal offerings such as our Holiday Blend are not available year round, so are ineligible for a subscription.
Subscriptions can be scheduled on a weekly basis as well as every 2, 3, 4, 5 or 6 weeks. No matter which product you choose, you will receive a 10% discount off the price of each bag shipped. It’s one way we like to say ‘Thank you’ to our regular customers.
WHICH SUBSCRIPTION PLAN SHOULD I CHOOSE?
The best coffee subscription plan depends on how frequently you drink coffee at home. If you know how quickly you go through a bag of coffee, set your plan to automatically send you coffee that often. Simply choose the subscription option that fits your schedule best when checking out.
If you aren’t sure, think about how many cups of coffee you drink at home on a daily basis, factoring in days that you might skip to go to a coffee shop or restaurant. We recommend brewing a cup of our coffee using 2 tablespoons ground coffee for every 6 ounces of water. One 12-oz bag will make approximately 34 cups of coffee. So if you drink 4 cups of coffee a day, you will need a new bag every 8.5 days, making the weekly subscription best for your schedule.
OUR SUGGESTED COFFEE SUBSCRIPTION PLANS
4+ cups per day at home = Weekly
3-4 cups per day at home = Every 2 Weeks
2 cups per day at home = Every 3 Weeks
1 cup per day at home = Every 4 Weeks
If you frequently travel or get your regular fix at coffee shops, a 5 or 6 week schedule might be a better fit for your household. Keep in mind, that these calculations are made for 6 ounce cups of coffee. If you are pouring larger cups, you may need to increase your subscription frequency. Simply contact us and we will help you change your plan.
WILL I GET WHOLE BEAN OR GROUND COFFEE?
The choice is up to you! You can select whether you would like Whole Bean, Medium Grind (for drip coffee), Coarse Grind (for French press), or Fine Grind (for espresso).
I’D LIKE TO TRY A NEW VARIETY EACH MONTH – WHAT DO YOU SUGGEST?
If you like to mix up your coffee selection each month, we suggest our Coffee of the Month Club. We have put together a variety of our freshly roasted seasonal favorites each month, and typically try to pair a single-origin with a blend so you have a nice variety each month. The current monthly selections can be found here.
Each month you will receive two 12oz. bags of coffee, along with tasting and origin notes, in a box delivered to your doorstep. We are happy to add a personalized note as well if this is a gift subscription.
CAN I SCHEDULE THE DATE OF THE FIRST SUBSCRIPTION SHIPMENT?
Your order will ship 2-3 days after we receive it. Order will then ship at the chosen frequency unless you decide to update or cancel your subscription.
HOW DO I SEND A GIFT SUBSCRIPTION?
When you check out, be sure to enter the shipping address of your recipient (different than your billing address). That is the address that we will send the coffee subscription each month. That is also where you can specify any notes about your order or a gift message.
HOW DO I CHANGE OR CANCEL A SUBSCRIPTION?
Simply reach out to us anytime to change or cancel an ongoing subscription. Or if you have any other questions related to your subscriptions, please do not hesitate to reach out to us at: 843.266.7444, email@example.com, or on Facebook.